We comply with the "Privacy and Electronic Communications Regulations" and the "Data Protection Act 2018".
Privacy Policy
- 1: We use any information supplied during an online purchase so we can deliver goods and services to the customer. We will retain this data for the length of the warranty/ guarantee period, plus to comply with any other legal obligations such as for tax purposes which requires it be retained for 6 years.
2: We use Contact information that is not related to a purchase, this will be retained and processed in order to answer any questions and removed from our systems within 90 days.
3: We us Contact information that is related to a purchase and will be retained and processed in order to answer any questions and for the length of a product warranty/guarantee.
Privacy Policy Payment Information
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1: All card payments are taken securely by Paypal for our business. Paypal are a PCI-DSS level 1 accredited, the highest level of security for taking online payments.
2: No Card or payment data or details are taken, stored or processed directly by our online business.
Privacy Policy Sharing Data
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1: No customer or customer contact data or other data is shared with any 3rd parties by us, unless there is a legal or business requirement for us to do so, for example to share with our accountants for tax purposes or where legal representation is required or at the lawful request of the UK government or
by law enforcement.